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    Darwinbox Rises as a Challenger in Gartner’s 2024 Magic Quadrant for Cloud HCM Suites

    November 11, 2024

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    From the very beginning, Darwinbox has carried the spirit of a challenger.

    I remember, six months into our journey in 2016, we found ourselves competing for the HCM mandate of a 10,000-employee organization where we were up against the largest legacy player. We were the newcomers, but we believed deeply in what we were building: a platform that could bring fresh and transformative solutions to an industry that was shaped by few legacy players. Winning that customer was the moment we knew—we were here to disrupt.

    Fast forward to today, becoming the first ever Asian-origin player and the youngest to be named a Challenger in the 2024 Gartner Magic Quadrant feels like both a milestone and a reminder. It’s a recognition of how far we’ve come—but it’s also a call to keep challenging, keep pushing, keep innovating.

    This recognition wouldn’t have been possible without our incredible customers, partners, and the team who have shared the challenger spirit every step of the way. Together, we’re making waves in an industry that’s ready for change—and we’re just getting started.

    Challenger

    The Next-Generation of HR Tech

    For years, the HR tech landscape has been shaped by familiar names. While these players have made valuable strides, the pace of change demands new energy and rapid innovation. Darwinbox is that force, reimagining what’s possible in HR Tech.

    Our mission has always been clear: to create an agile and adaptable platform that not only meets today’s needs but is ready for tomorrow’s challenges.

    With a mobile-first experience that supports everyone across the organization—from frontline to knowledge workers—we’re setting a new standard for enterprise tech, one that compares with the best consumer apps out there. This focus has led to high adoption rates in complex, multi-vertical organizations globally, underscoring the impact of our approach.

    What Makes Us a Challenger

    Here are some of our key product investments and innovations recognized by Gartner this year:

    AI-Powered Innovations That Drive Real Impact

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    Gartner has recognized our AI for its practical, real-world applications, and that’s exactly what we set out to achieve.

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    Darwinbox continues to embed AI in practical use cases that yield greater value for midmarket customers (e.g., sentiment analysis in performance feedback, survey data analysis in employee engagement and resolving bias in candidate screening). - Gartner’s 2024 Magic Quadrant for Cloud HCM Suites for 1000+ Employee Enterprises

    Read the full report

    At Darwinbox, AI is not just an add-on feature; it’s embedded in the very foundation of our platform, crafted to enhance every moment of the employee lifecycle. This ensures we deliver timely, contextual insights that make experiences more personal and decisions more informed.

    Because AI is built into the core of our platform, it can deliver timely, contextual insights that make experiences more personal and decisions more informed. This is AI that understands each unique context, bringing meaningful recommendations exactly when they’re needed. And what makes it further stand out is the fact that it is built on context that pans across the entire employee lifecycle capturing key preferences, milestones, roles, skills, and relationships, making the recommendations far more accurate than many other solutions that are restricted in context to just one aspect of HR.

    This is the future of work we’re building—AI as a true ally, enhancing every step of the journey and making organizations more adaptable, responsive, and ready for what lies ahead.

    A Platform That Evolves with Your Organization

    When we first started Darwinbox, our focus was clear: we dedicated the initial years to building a robust, adaptable platform as the core foundation that could support rapid innovation and growth. This early investment helped us build faster to become one of the most unified and comprehensive HCM platforms in the market. Our 15+ natively built modules address not only primary HR functions but also essential peripheral needs like travel, expense management, and employee recognition. In recent years, we’ve taken this vision even further with our Extensibility Suite. This enables HR professionals to be "HR engineers"—who can design, customize, and automate processes to suit evolving organizational needs. Our low-code, no-code extensibility suite empowers HR teams to digitalize even the niche processes, achieving near 100% internal automation with minimum dependency on IT or external vendors.

    Driving Adoption even in the Most Complex Enterprises

    When we set out to build Darwinbox, we knew that accessibility would be key. From day one, our mobile-first approach was designed to reach everyone, no matter where or how they work. This commitment to intuitive, user-centered design has helped us achieve high adoption rates, even among complex, multi-vertical enterprises with diverse workforces.

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    Darwinbox offers an integrated solution that supports comprehensive talent management, balanced by a contextualized mobile-first experience for frontline workforce, contributing to a high adoption rate among complex, multi-vertical organizations. - As Gartner noted in their 2024 Magic Quadrant for Cloud HCM Suites

    Read the full report

    Aligning Skills, Roles, and Ambitions with Robust Talent Management

    We’re honored to stand as the 2nd highest-rated platform in the world, with a global score of 4.3/5 in Pre-hire Talent Management (as on the Critical Capabilities for Cloud HCM Suites for 1,000+ Employee Enterprises report) a testament to the strength and vision of our talent management suite.

    At the core of our platform is the Skills Foundation, which powers every aspect of our talent management suite—from hiring, onboarding to performance management and talent development. With advanced capabilities like AI-driven career planning, skills-matching, and a candidate assistant, Darwinbox transforms how organizations attract, nurture, and retain talent. Our Talent Hub and Manager Hub offerings are built to surface key insights and recommendations, equipping managers and leaders to take timely action.

    Rated Highest by Those Who Matter Most—Our Customers

    We’re incredibly honored to be the highest-rated HCM platform among all players in the Gartner Magic Quadrant, with a 4.8/5 rating on the 2024 Gartner Voice of Customer Report. This recognition means the world to us because it comes directly from those who matter most—our customers. Their trust and feedback drive everything we do, inspiring us to keep evolving and finding new ways to meet their needs. Being the partner they rely on to empower their people is a privilege we hold close, and we’re excited for the journey ahead together.

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    Looking Ahead

    As we celebrate this recognition, we remain as committed as ever to pushing boundaries and redefining what HR tech can do. This milestone is a testament to our team’s relentless drive for innovation and our deep commitment to empowering organizations across the globe with tools that are adaptable, intuitive, and ready for the future.

    To everyone who’s been part of this journey—thank you. Together, we’re not just keeping pace with the world of work as it evolves; we’re setting the pace.

    The future of HR is dynamic, fast-moving, and exciting. Darwinbox is here to lead that future. We’re just getting started, and we can’t wait to see what we’ll achieve together.

    Onwards and upwards! 🚀

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