For EFS Facilities Services Group, the philosophy has always been clear: people first. With over 22,000 employees spread across 23 locations, this belief is deeply ingrained in their operations. The organization’s leadership, Saima Ahamad, Group HR Director, and Tahir Janjarya, Group CFO, shared their journey of overcoming HR complexities to provide a seamless employee experience with Darwinbox.
Hear EFS leadership talk about it in the video
The HR Challenges of the Logistics Brand
EFS faced significant hurdles in creating a uniform HR experience. Post-COVID, the need to connect a dispersed workforce became critical. Complicated systems and the lack of a unified communication tool hindered employees from easily accessing HR services worldwide. As EFS continued to grow, these challenges only intensified.
The Solution Brought by Darwinbox
EFS partnered with Darwinbox to simplify and unify their HR processes. From the start, we worked closely with the EFS team, understanding their aspirations, expectations, and challenges. The collaboration ensured that solutions were tailored to the unique needs of EFS employees, making our HCM implementation one of the fastest in their history.
A User-Friendly Experience
Darwinbox’s platform transformed EFS’s HR operations with an intuitive, easy-to-use interface. Employees can navigate the system effortlessly, access payslips, resolve queries through the chatbot, and manage their HR tasks with minimal guidance. This simplicity empowered employees and elevated their overall experience.
The Results
With Darwinbox, the EFS team has created several positive outcomes:
- Streamlined Processes: A unified, user-friendly platform now connects all 23 locations.
- Improved Employee Experience: Employees can access HR tools effortlessly, enhancing engagement and satisfaction.
- Seamless Implementation: The rapid deployment ensured immediate benefits, setting a new benchmark for HR tech transformations.
Looking Ahead
EFS is optimistic about building on this partnership to further enhance their employee experience. With Darwinbox as a trusted ally, EFS continues to prioritize its people, ensuring that success follows naturally.
This collaboration is a testament to what great teamwork and leadership can achieve. Together, EFS and Darwinbox are shaping an HR future that’s simple, effective, and truly people-first.
Hear the leaders say it in their own words in the video.
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