Acquiring the right talent is vital for any organisation, as its success depends on the employees. Recruiters have the most challenging role in onboarding the right employee for the correct position.
With technological advancements, the role of a recruiter changes over time. For example, recruitment was entirely different a decade ago. From face-to-face interviews to various group discussions, recruiting employees involved time and money. But over the years, with the advent of technology, recruitment now consumes less time. At the same time, the human resources department can zero in on the top talents from anywhere across the world and even from remote locations.
The current pandemic has changed the recruitment industry altogether. It is no longer necessary to visit a company for an interview, as video interviewing is gaining prominence. Video interviewing software helps recruiters make the screening and onboarding process relatively easy compared to offline interviews. So, how will recruitment change in the coming years? It will involve more technology, and virtual recruiting will slowly become the new normal.
There has been much expectation about various recruitment software and tools that will dominate the recruitment process in the coming years. Therefore, recruiters need to stay ahead of the curve and identify available software to make recruiting hassle-free and simple.
According to Fortune Business Insights, the subscription recruitment technology segment will increase in the IT, telecom, and hospitality sectors during 2018-2025 with a CAGR of over 8%.
Recruiters need to update themselves, adapt to the latest technology and tools in the recruitment industry, and hire the right candidate.
Hiring is now Artificial Intelligence-driven
Artificial Intelligence (AI) has become a part of everything we do – from giving innovative solutions to driving cars and choosing clothes. Therefore, the recruitment industry and recruiters need to prepare themselves for the big AI wave that will dominate the industry in the coming years.
AI tools help recruiters in the screening process by identifying keywords and thus helping in eradicating manual screening and save time. The biggest challenge in hiring is screening thousands of applications, and sometimes, there are chances of overlooking many applications. But AI tools help recruiters shortlist the right candidate and screen efficiently without any bias.
There have been many discussions about automation. For example, screening and selecting will be automated in the coming years. Although we cannot automate everything, certain parts of the routine job can be automated, thus reducing recruitment costs. For example, the biggest time-consuming work in recruitment is screening applications. For instance, a recruiter might receive over 1,000 applications for a software engineer post, and the HRs may need to screen them manually. But, with automation and available tools at one’s disposal, the process will take only a few minutes.
Understanding employees’ potential
Apart from screening, recruiters should also determine whether the particular candidate will suit the specific position and help the company succeed in the long run. This process plays a vital role for any type of organisation, and with AI and machine learning, recruiters will find it easy to select the right candidate. AI tools not only reduce cost but also help in the overall functioning of the organisation. Also, recruiters can objectively analyse candidates’ talent and potential.
The role of chatbots
The pandemic has given everyone the idea about the jobs and opportunities prevalent in the coming years. While there has been an enormous need to adapt to new technologies, the human resources team should prepare themselves to embrace new changes. It might be difficult to accept changes for some people, but considering the organisation’s future, adopting new technologies becomes part of the work. Currently, a few organisations use Chatbots, but its significance will immensely increase by 2025. For example, if candidates need to communicate something to recruiters, chatbots help them and positively impression the candidates.
There are specific common questions, like pay scale, job potential, interview date, sample questions and so on. Chatbots play a crucial role in answering these questions, reduce the workload of recruiters and help them select the right candidate.
Even though face-to-face interviews will undoubtedly be conducted in future, the numbers will drastically decrease. With the help of AI, such interviews will be shifted to digital platforms. The recruiters can examine candidates’ facial expressions, body language, pronunciation, speech patterns, use of words and record them for future use. In addition, they can find out how positive and energetic the candidate is and whether they will be the right choice for the particular role.
These digital interviews not just save time but also reduce costs. A candidate can be from any remote location, and recruiters can also be from different locations, but digital interviews help them connect conveniently. Therefore, recruiters need to invest in such technologies, as these tools will play a dominant role in the recruitment process.
The current pandemic has changed the recruitment industry altogether. Everyone has understood the importance of embracing new technologies as these new tools will be used by all the organisations in future, irrespective of their size. An organisation can succeed by hiring the right candidate. The human resources team should invest heavily in new technologies as the future is going to be technology-driven.
Even many small organisations have shifted to digital working platforms considering the present situation. However, though artificial intelligence and machine learning will dominate the recruitment industry, they cannot automate all the interview processes. As a result, there will be human participation, but the percentage will be less than 2021.
Four years from now, in 2025, the role of recruiters will be very demanding. They will be proactive and help the organisation grow by recruiting the right candidates in a short time. Finding the potential candidate from thousands of applications would not be difficult in future, and recruiters will do it with ease.