---
title: The Rising & Declining HR Trends for 2020
description: With the end of 2020 & the heralding of the new year we want to ask HR leaders from varied sectors on what they feel would be the key trends for the coming year.
image: https://blog.darwinbox.com/hubfs/HR-2020_blog-banner.png
---

[![Gartner just ranked Darwinbox among the top two on AI. Read the latest report.](https://no-cache.hubspot.com/cta/default/5451430/aa3366e2-2b54-4d4d-8fd5-cb0845142bb7.png)](https://cta-redirect.hubspot.com/cta/redirect/5451430/aa3366e2-2b54-4d4d-8fd5-cb0845142bb7)

[![Schedule a Demo](https://no-cache.hubspot.com/cta/default/5451430/da50138e-76bb-4336-b474-020537c1dfeb.png)](https://cta-redirect.hubspot.com/cta/redirect/5451430/da50138e-76bb-4336-b474-020537c1dfeb)

EN

- [Arabic](https://explore.darwinbox.com/lp/schedule-a-demo)
- [Bahasa](https://explore.darwinbox.com/lp/schedule-a-demo)
- [Thai](https://explore.darwinbox.com/lp/schedule-a-demo)

[![Darwinbox Logo](https://blog.darwinbox.com/hubfs/Darwinbox-blue-black.png)![Darwinbox](https://blog.darwinbox.com/hubfs/compressed-logos/Dbox-logo-white.png)](https://darwinbox.com/)

- Products 
    - Products
      
      Innovations

      [Global Core HR ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/core-hr) 
          - [Compensation Planning ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/compensation-management)
          - [Localization ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/localization)

      [Workforce Management ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/workforce-management) 
          - [Time & Attendence ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/time-and-attendance)
          - [Scheduling ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/workforce-management/scheduling)

      [People Analytics ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/people-analytics)

      [Talent Management ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/solutions/use-cases/talent-management-suite)
      
          - [Performance Mangement ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/performance-management)
          - [Talent Development ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/talent-management/talent-development)
          - [Skills Management ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/innovations/skills)
          - [Succession Planning ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/talent-management/succession-planning)
          - [Recruitment ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/recruitment)
          - [Onboarding ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/employee-onboarding)

      [Payroll ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/payroll)
      
          - [GCC ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-gcc)
          - [India ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-india)
          - [Indonesia ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-indonesia)
          - [Malaysia ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-malaysia)
          - [Philippines ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-philippines)
          - [Singapore ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-singapore)
          - [Thailand ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-thailand)
          - [Unified Payroll ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/innovations/payroll-central)

      [Employee Experience ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/solutions/use-cases/employee-experience) 
          - [Employee Journey Management ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/journeys)
          - [Enterprise Social Network ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/employee-engagement)
          - [Employee Engagement ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/engage)

      [HR Service Management ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/hr-service-management) 
          - [Employee Helpdesk ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/employee-helpdesk)

      [Travel & Expense ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/travel-and-expense)

      [Darwinbox Extensibility Suite Seamlessly Extend Your HCM to Solve Unique Needs](https://darwinbox.com/innovations/extensibility) [Skills Integrated Skills framework that prepares you for the future](https://darwinbox.com/innovations/skills)
      
      [Mobile HRMS Org Management, Employee Master, Custom Workflows, HR Documents & More](https://darwinbox.com/innovations/mobile-hrms) [Darwinbox on MS Teams Darwinbox is now available on Microsoft Teams](https://explore.darwinbox.com/lp/darwinbox-on-ms-teams)
      
      [Multilingual Service local businesses with a local flavor in any language](https://darwinbox.com/innovations/multilingual)
      
      [![white\_sparkle](https://blog.darwinbox.com/hubfs/white_sparkle.svg) Darwinbox Super AgentYour Personalized AI Teammate](https://darwinbox.com/innovations/artificial-intelligence-in-hr/super-agent)[![magnifying glass with person](https://blog.darwinbox.com/hubfs/magnifying-glass-with-person.svg) AI in RecruitmentImprove recruiter productivity](https://darwinbox.com/innovations/artificial-intelligence-in-hr/ai-in-recruitment)[*New* ![white\_sparkle](https://blog.darwinbox.com/hubfs/white_sparkle.svg) Employee Support AgentEmployees' Smart, Reliable Buddy](https://darwinbox.com/innovations/artificial-intelligence-in-hr/employee-support-agent)
    - [Global Core HR ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/core-hr) 
          - [Compensation Planning ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/compensation-management)
          - [Localization ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/localization)

      [Workforce Management ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/workforce-management) 
          - [Time & Attendence ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/time-and-attendance)
          - [Scheduling ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com//products/workforce-management/scheduling)

      [People Analytics ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/people-analytics)
      
      [Travel & Expense ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/travel-and-expense)

      [Talent Management ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/solutions/use-cases/talent-management-suite)
      
          - [Performance Mangement ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/performance-management)
          - [Talent Development ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/talent-management/talent-development)
          - [Skills Management ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/innovations/skills)
          - [Succession Planning ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/talent-management/succession-planning)
          - [Recruitment ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/recruitment)
          - [Onboarding ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/employee-onboarding)

      [Payroll ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/payroll)
      
          - [GCC ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-gcc)
          - [India ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-india)
          - [Indonesia ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-indonesia)
          - [Malaysia ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-malaysia)
          - [Philippines ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-philippines)
          - [Singapore ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-singapore)
          - [Thailand ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/payroll/payroll-for-thailand)
          - [Unified Payroll ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/innovations/payroll-central)

      [Employee Experience ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/solutions/use-cases/employee-experience) 
          - [Employee Journey Management ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/journeys)
          - [Enterprise Social Network ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/employee-engagement)
          - [Employee Engagement ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/engage)

      [HR Service Management ![→](https://blog.darwinbox.com/hubfs/blue-arrow-2.svg)](https://darwinbox.com/products/hr-service-management) 
          - [Employee Helpdesk ![→](https://blog.darwinbox.com/hs-fs/hubfs/arrow-right-signal-blue.png?width=26&height=24&name=arrow-right-signal-blue.png)](https://darwinbox.com/products/employee-helpdesk)
- Innovations 
    - [Darwinbox Extensibility Suite](https://darwinbox.com/innovations/extensibility) [Skills](https://darwinbox.com/innovations/skills) [Mobile HRMS](https://darwinbox.com/innovations/mobile-hrms) [Darwinbox on MS Teams](https://explore.darwinbox.com/lp/darwinbox-on-ms-teams) [Multilingual](https://darwinbox.com/innovations/multilingual) [Darwinbox Super Agent](https://darwinbox.com/innovations/artificial-intelligence-in-hr/super-agent) [AI in Recruitment](https://darwinbox.com/innovations/artificial-intelligence-in-hr/ai-in-recruitment) [Employee Support Agent](https://darwinbox.com/innovations/artificial-intelligence-in-hr/employee-support-agent)
- Industries & Solutions 
    - [HRMS Suite Workforce Management, Talent Acquisition, Talent Management & Payroll](https://darwinbox.com/solutions/use-cases/hrms-suite) [Workforce Management Suite Time & Attendance, Leave Management, Rostering, Workforce Analytics](https://darwinbox.com/products/workforce-management) [Employee Experience Suite Workflows, Surveys, Employee Helpdesk, HR Knowledge Management](https://darwinbox.com/solutions/use-cases/employee-experience)
      
      [Talent Management Suite Acquisition, Engagement, Performance & Development](https://darwinbox.com/solutions/use-cases/talent-management-suite) [Compensation Suite Payroll, Expense Management, Total Rewards & More](https://darwinbox.com/solutions/use-cases/compensation-management-suite) [Remote Work Suite Remote Check-in to work, Shift Rostering, Helpdesk, Vibe, Virtual Onboarding](https://darwinbox.com/solutions/use-cases/remote-work-suite)
      
      Industries
      
      [![banking](https://a-us.storyblok.com/f/1019507/120x106/0571f92c5d/banking.webp) Banking & Financial Services](https://explore.darwinbox.com/lp/industry/bfsi) [![ites](https://a-us.storyblok.com/f/1019507/130x74/49b4ce6e41/ites.webp) IT & ITES](https://explore.darwinbox.com/lp/industry/ites) [![manufacturing](https://a-us.storyblok.com/f/1019507/115x115/f99aef5032/manufacaturing.webp) Manufacturing](https://explore.darwinbox.com/lp/industry/manufacturing) [![retail](https://a-us.storyblok.com/f/1019507/110x102/3bbc6efa4c/retail.webp) Retail](https://explore.darwinbox.com/lp/industry/retail)

      CUSTOMER SUCCESS STORIES*New*

      [![Yatra](https://a-us.storyblok.com/f/1019507/78x34/b551bad544/yatra-transparent-logo.svg) Yatra.com’s paperless onboarding transformation with Darwinbox](https://darwinbox.com/resources/casestudy/yatra?ref=nav) [![Mahindra Logistics](https://a-us.storyblok.com/f/1019507/86x18/35aa273db3/mahindra-logistics-logo.svg) Mahindra Logistics' HR transformation with Darwinbox](https://darwinbox.com/resources/casestudy/mahindra-logistics?ref=nav)
- Industries 
    - [Banking & Financial Services](https://explore.darwinbox.com/lp/industry/bfsi) [IT & ITES](https://explore.darwinbox.com/lp/industry/ites) [Manufacturing](https://explore.darwinbox.com/lp/industry/manufacturing) [Retail](https://explore.darwinbox.com/lp/industry/retail)
- NewInteractive Demos 
    - By Products

      By Solutions

      By Use-case

      [![](https://blog.darwinbox.com/hubfs/interactive_cblue.svg)**Global HR Core** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayBlue.png?width=6&height=8&name=deskPlayBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/core-hr)[![](https://blog.darwinbox.com/hubfs/interactive_cblue.svg)**Recruitment** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayBlue.png?width=6&height=8&name=deskPlayBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/recruitment)[![](https://blog.darwinbox.com/hubfs/interactive_cblue.svg)**Gen-AI Assistant & Helpdesk** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayBlue.png?width=6&height=8&name=deskPlayBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/gen-ai-virtual-assistant-and-helpdesk)
      
      [![](https://blog.darwinbox.com/hubfs/interactive_cblue.svg)**Performance Management** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayBlue.png?width=6&height=8&name=deskPlayBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/performance-management)[![](https://blog.darwinbox.com/hubfs/interactive_cblue.svg)**Payroll** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayBlue.png?width=6&height=8&name=deskPlayBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/payroll)[![](https://blog.darwinbox.com/hubfs/interactive_cblue.svg)**Darwinbox Studio** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayBlue.png?width=6&height=8&name=deskPlayBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/darwinbox-studio)
      
      [![](https://blog.darwinbox.com/hubfs/interactive_sblue.svg)**Talent Management** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlaySBlue.png?width=6&height=8&name=deskPlaySBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/talent-management)[![](https://blog.darwinbox.com/hubfs/interactive_sblue.svg)**Workforce Management** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlaySBlue.png?width=6&height=8&name=deskPlaySBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/time-and-attendance)[![](https://blog.darwinbox.com/hubfs/interactive_sblue.svg)**Employee Experience** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlaySBlue.png?width=6&height=8&name=deskPlaySBlue.png)](https://explore.darwinbox.com/lp/interactive-demo/employee-experience-suite)
      
      [![](https://blog.darwinbox.com/hubfs/interactive_peach.svg)**Darwinbox Sense - AI in HR** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayPeach.png?width=6&height=8&name=deskPlayPeach.png)](https://explore.darwinbox.com/lp/interactive-demo/sense) [![](https://blog.darwinbox.com/hubfs/interactive_peach.svg)**Darwinbox on MS Teams** ![playicon](https://blog.darwinbox.com/hs-fs/hubfs/deskPlayPeach.png?width=6&height=8&name=deskPlayPeach.png)](https://explore.darwinbox.com/lp/interactive-demo/ms-teams)

      [Explore all Interactive Demos ![arrowCoBlue](https://blog.darwinbox.com/hs-fs/hubfs/arrowCoBlue.png?width=40&height=9&name=arrowCoBlue.png)](https://explore.darwinbox.com/lp/interactive-demos)

- Resources 
    - [![case](https://blog.darwinbox.com/hubfs/Case.png) Case Studies Stories of successful HR transformations from our customers](https://explore.darwinbox.com/resources/customer-success-stories)
      
      [![hand](https://blog.darwinbox.com/hubfs/handClick-1.png) Interactive Demos Try Darwinbox in real time using interactive product tours](https://explore.darwinbox.com/lp/interactive-demos)

      [![reoports](https://blog.darwinbox.com/hubfs/reports-1.png) Think Tank Ebooks, Reports & Whitepapers](https://explore.darwinbox.com/resources/think-tank) [![webinar](https://blog.darwinbox.com/hubfs/webinar-1.png) Events and Webinars Conversations with industry experts & who’s who of the HR world](https://explore.darwinbox.com/lp/events)
      
      [![blog](https://blog.darwinbox.com/hubfs/blog-1.png) Blog Catch the latest insights and trends in HR tech, talent, and workplace](https://blog.darwinbox.com/) [![glossary](https://blog.darwinbox.com/hubfs/Glossary.png) HR Glossary Essential for HR professionals, new HR specialists, or exploring the industry](https://explore.darwinbox.com/hr-glossary)
      
      FEATURED RESOURCES
      
       

      [  EBOOK Future-Focused Performance Management](https://explore.darwinbox.com/lp/resources/ebook/future-focused-performance-management)
      
      [  REPORT Top 10 HR Tech Trends Report 2025](https://explore.darwinbox.com/lp/resources/reports/top-10-hr-tech-trends-report-2025)
- Customers 
    - [![customer\_stories\_nav\_icon](https://blog.darwinbox.com/hubfs/customer_stories_nav_icon.png) Customer Stories Stories of successful HR transformations from our customers](https://explore.darwinbox.com/resources/customer-success-stories)
      
      [![academy](https://blog.darwinbox.com/hubfs/academy.png) Academy Lead the HR (R)evolution & give your career a turbo boost with Darwinbox Academy.](https://academy.darwinbox.com/)

      [![industry\_recognition\_trophy](https://blog.darwinbox.com/hubfs/industry_recognition_trophy.png) Industry Recognition Showcasing award-winning, industry-recognized transformations.](https://explore.darwinbox.com/lp/industry-recognition-for-darwinbox-customers) [![help\_portal\_nav\_icon](https://blog.darwinbox.com/hubfs/help_portal_nav_icon.png) Help Portal Get all the Customer Support and see what’s new in Darwinbox.](https://help.darwinbox.com/)
      
      [![changemakers](https://blog.darwinbox.com/hubfs/changemakers.png) Change Makers Community platform that brings together the best minds in HR and Tech.](https://explore.darwinbox.com/lp/change-makers)
      
      Bharti Axa’s HR Transformation

      [![Video Thumbnail](https://blog.darwinbox.com/hubfs/Bharti_AXA_video_casestudy_thumbnail_with_play_button.webp)](https://explore.darwinbox.com/lp/resources/casestudy/bharti-axa)
- Company 
    - [Our Story How did we become a leading tech brand from Asia for the world? Here's how](https://darwinbox.com/about-us/our-story) [Newsroom What's the word? Find the stories in the media from and about Darwinbox](https://newsroom.darwinbox.com/)
      
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# The Rising & Declining HR Trends for 2020

 January 23, 2020

 December 6, 2023

 With the end of 2020 & the heralding of the new year we want to ask HR leaders from varied sectors on what they feel would be the key trends for the coming year.

### Stay Updated

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<iframe data-hsv-src="https://play.hubspotvideo.com/v/5451430/id/39777682539?autoplay=true&amp;loop=true&amp;muted=true" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="39777682539" data-hsv-style="" data-hsv-width="1280" data-hsv-height="720" data-hsv-autoplay="true" data-hsv-loop="true" data-hsv-muted="true" data-hsv-hidden-controls="false" data-hsv-full-width="true"></iframe>

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![The Rising & Declining HR Trends for 2020](https://blog.darwinbox.com/hubfs/HR-2020_blog-banner.png)

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![Namita Dhawan](https://blog.darwinbox.com/hubfs/namita.jpg)

Written By   
[Namita Dhawan](https://blog.darwinbox.com/author/namita-dhawan)

Topic  
[Future of Work](https://blog.darwinbox.com/tag/future-of-work)

With 2020 being the year when we’re ushering out the last decade and heralding the new one, we wanted to broaden our perspectives and ask HR leaders from varied sectors on what they feel would be the key HR trends for the coming year.

In the latest Darwinbox video series **#HR2020** featuring 15+ such industry stalwarts, we covered the HR trends that will be on the rise in 2020, and also those that will steadily decline as well.  Want to know what they are? Read on!

[![Perspectives\_blog\_banner\_black](https://blog.darwinbox.com/hs-fs/hubfs/Perspectives_blog_banner_black.jpeg?width=770&height=130&name=Perspectives_blog_banner_black.jpeg)](https://hubs.ly/Q02c6bVX0)

Here’s the first video from the series covering the **HR trends that will be on the rise in 2020:**

<iframe data-hsv-src="https://play.hubspotvideo.com/v/5451430/id/25942109341" referrerpolicy="origin" sandbox="allow-forms allow-scripts allow-same-origin allow-popups" allow="autoplay; fullscreen;" style="position: absolute !important; width: 100% !important; height: 100% !important; left: 0; top: 0; border: 0 none; pointer-events: initial" title="HubSpot Video" loading="lazy" data-hsv-id="25942109341" data-hsv-style="" data-hsv-width="1280" data-hsv-height="720" data-hsv-autoplay="false" data-hsv-loop="false" data-hsv-muted="false" data-hsv-hidden-controls="false" data-hsv-full-width="false"></iframe>

<https://youtu.be/vV6xjtQ1hU8>

If you’re looking for a bite-size overview, here are the highlights:

### 1. More Strategic Roles:

There’s an HR pivot happening and its an exciting one. Majority of leaders from the HR fraternity including Manoj Sharma (SVP & CHRO, Aarthi Industries Ltd.) and Jai Balan (Head HR, Bharti AXA Life Insurance) felt repetitive tasks such as admin tasks and other transactional tasks handled by HR will soon be automated, thus freeing up precious bandwidth of HR personnel for more strategic outcomes.

### 2. A New Era of Data & People Analytics:

HR will be moving towards using a more data-driven approach to people analytics with the help of HR Tech in 2020. Raj Raghavan (Senior VP & Head of HR, IndiGo) and Subhash Menon (Chief HR & Learning, Angel Broking), feel that these solutions will empower HR teams with a plethora of data at their fingertips such as employee performance data, attrition data, and recruitment data, that can be leveraged to address areas of concern in the org’s people management strategy and also make smarter business decisions.

### 3. Deeper Investment in Employee Growth:

A sound employee development program would not just help you keep your employees engaged but would also force you to consider the future path of your organisation. Sanjay Kumar (CHRO, Apar Industries Ltd.) amongst the other HR leaders feels that HR’s role will soon be moving towards becoming counsellors, coaches and career architects with hyper personalisations. Furthermore, technology can help identify skill gaps within the company and create customised learning and development plans.

### 4. Spotlight on Culture & Employee Experience:

It is said that culture is the operating system of an organisation and our HR leaders could not agree more. Dr Ankita Singh (VP & Global Head HR, Cignex Datamatics) and Satyajit Mohanty (CHRO, Crompton Greaves) feel there will be a growing focus on employee experience and culture in 2020.

### 5. Hustle & Gig:

“Kaam Jo Tum Bole, Daam Jo Hum Bole” the infamous lines from Sholay were quoted by Subhash Menon (Chief HR & Learning, Angel Broking), who feels that given the flexibility of self-employment and the availability of gig-economy jobs, 2020 will definitely see a rise of gig workers.

### 6. The Changing Face of Recruitment:

With the advent of [HR tools such as Darwinbox](https://hubs.ly/H0mF_6_0), the way organisations will be handling Recruitment and the overall applicant experience will get a facelift in 2020. HR Tech will help by simplifying and speeding up administrative processes, from applicant tracking to application communication, through automation, and thus significantly reducing timelines and dependencies.

Psst! We also asked these HR leaders to share their favourite movies, watch the video to find out what they are!

We’ve also covered the **HR trends that will be on the decline in 2020**, here’s the video covering it:

[![HR trends for 2020](https://blog.darwinbox.com/hs-fs/hubfs/Imported_Blog_Media/HR-2020_2.png?width=605&height=340&name=HR-2020_2.png)](https://youtu.be/zKKN2rTAvUA)

If you’re looking for a bite-size overview, here are the highlights:

### 1. The Mind-numbing Transactional & Repetitive Admin Tasks:

With the advent of AI, HR Tech and Automation, HR will be definitely moving away from acting like a time-office keeper and spending time on transactional and repetitive tasks, which will be automated with the help of HR Tech.

### 2. The Infamous Bell Curve:

While the last 2-3 years has seen a lot of discussions around doing away with the Bell Curve, Vaibhav Goel (Head HR, Reliance Industries Ltd.) thinks 2020 will see a lot of alternative mechanisms coming into place to handle performance mechanisms thus making the Bell Curve obsolete.

### 3. The Dated Annual Employee Engagement Survey:

According to Pakzad Nussirabad (Chief People Officer, SKP Group) and Sanjay Kumar (CHRO, Apar Industries Ltd.) feel that Annual Employee Engagement Surveys are definitely a thing of the past, and 2020 will be the year a lot of organisation will be doing away with them and the action planning based on these surveys.

### 4. Bye-Bye Follow-ups & Paperwork, Hello Self-Service:

The new-age HR technology and tools have enabled self-service, and Mona Cheriyan (President & Group HR Head, Thomas Cook India Ltd.) and Sandeep Batra (Executive VP & Head HR, Vodafone Idea Ltd.) feel that this would ensure employees become more confident fetching the information they need on the go, thus allowing HR professionals to move away from tasks such as query resolution, follow-ups and spending precious bandwidth on paperwork.

### Conclusion:

Given the penetration of new-age technology and AI in all aspects of our work lives, HR as a function is under constant evolution. While we’ve highlighted the top trends for 2020, this year also earmarks the start of the new decade, when new innovations and solutions will continue to arise.

How do you think HR will be changing as a function in 2020? Tell us in the comment section.

Learn the [Top 5 Ways AI is Changing the HR Landscape in 2020.](https://www.darwinbox.com/blog/top-5-ways-ai-is-changing-hr-in-2020/)

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[Previous Post](https://blog.darwinbox.com/evolution-of-performance-management-system)

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### Recommended Reading

<https://blog.darwinbox.com/future-of-work-2025>

[Future of Work](https://blog.darwinbox.com/topic/future-of-work)

##### [Future of Work in the U.S. 2025: Key Trends Every HR Leader Must Know](https://blog.darwinbox.com/future-of-work-2025)

 By [Dhrishni Thakuria](https://blog.darwinbox.com/author/dhrishni-thakuria) / February 27, 2025 

[Continue Reading](https://blog.darwinbox.com/future-of-work-2025)

<https://blog.darwinbox.com/navigating-the-sea-hr-landscape-key-trends-and-challenges-for-2025>

[Future of Work](https://blog.darwinbox.com/topic/future-of-work)

##### [Navigating the SEA HR Landscape: Key Trends and Challenges for 2025](https://blog.darwinbox.com/navigating-the-sea-hr-landscape-key-trends-and-challenges-for-2025)

 By [Girish Shrimal](https://blog.darwinbox.com/author/girish-shrimal) / January 21, 2025 

[Continue Reading](https://blog.darwinbox.com/navigating-the-sea-hr-landscape-key-trends-and-challenges-for-2025)

<https://blog.darwinbox.com/insights-into-hr-practices-in-the-philippines-trends-and-strategies>

[Future of Work](https://blog.darwinbox.com/topic/future-of-work)

##### [Insights into HR Practices in the Philippines: Trends and Strategies](https://blog.darwinbox.com/insights-into-hr-practices-in-the-philippines-trends-and-strategies)

 By [Darwinbox](https://blog.darwinbox.com/author/darwinbox) / April 29, 2024 

[Continue Reading](https://blog.darwinbox.com/insights-into-hr-practices-in-the-philippines-trends-and-strategies)

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- [Locate Us](https://darwinbox.com/contact-us/)

---

A new-age, enterprise-ready, HCM platform that enables enterprises to automate day-to-day HR processes, simplifies human interactions, and delivers actionable insights to build better workplaces.

![ISO-image](https://blog.darwinbox.com/hubfs/footer/ISO-image-new.png)

![AICPA-SOC](https://blog.darwinbox.com/hubfs/AICPA-SOC1.png)

![AICPA-SOC](https://blog.darwinbox.com/hubfs/AICPA-SOC2.png)

![AICPA-SOC](https://blog.darwinbox.com/hubfs/CCPA%20-%20Darwinbox.png)

![GDPR](https://blog.darwinbox.com/hubfs/GDPR-1.png)

#### Products

- [Global Core HR](https://darwinbox.com/products/core-hr)
- [Compensation Planning](https://darwinbox.com/products/compensation-management)
- [Localization](https://darwinbox.com/products/localization)
- [Workforce Management](https://darwinbox.com/products/workforce-management)
- [Time & Attendance](https://darwinbox.com/products/time-and-attendance)
- [People Analytics](https://darwinbox.com/products/people-analytics)
- [Travel & Expense](https://darwinbox.com/products/travel-and-expense)
- [Talent Management](https://darwinbox.com/solutions/use-cases/talent-management-suite)
- [Performance Management](https://darwinbox.com/products/performance-management)
- [Talent Development](https://darwinbox.com/products/talent-management/talent-development)
- [Skills Management](https://darwinbox.com/innovations/skills)
- [Succession Planning](https://darwinbox.com/products/talent-management/succession-planning)
- [Recruitment](https://darwinbox.com/products/recruitment)
- [Onboarding](https://darwinbox.com/products/employee-onboarding)
- [Payroll](https://darwinbox.com/products/payroll)
- [Employee Experience](https://darwinbox.com/solutions/use-cases/employee-experience/)
- [Employee Journey Management](https://darwinbox.com/products/journeys)
- [Enterprise Social Network](https://darwinbox.com/products/vibex)
- [Employee Engagement](https://darwinbox.com/products/employee-experience/voice-of-employee)
- [HR Service Management](https://darwinbox.com/products/hr-service-management)
- [Employee Helpdesk](https://darwinbox.com/products/employee-helpdesk)

#### Solutions

- [HRMS Suite](https://darwinbox.com/solutions/use-cases/hrms-suite)
- [Compensation Suite](https://darwinbox.com/solutions/use-cases/compensation-management-suite/)
- [Remote Work Suite](https://darwinbox.com/solutions/use-cases/remote-work-suite/)

#### Innovations

- [Darwinbox Extensibility Suite](https://darwinbox.com/innovations/extensibility)
- [Skills](https://darwinbox.com/innovations/skills)
- [Mobile HRMS](https://darwinbox.com/innovations/mobile-hrms)
- [Darwinbox on MS Teams](https://explore.darwinbox.com/lp/darwinbox-on-ms-teams)
- [Multilingual](https://darwinbox.com/innovations/multilingual)
- [Darwinbox Super Agent](https://darwinbox.com/products/workforce-management)

#### Resources

- [Blog](https://blog.darwinbox.com/)
- [Case Studies](https://explore.darwinbox.com/resources/customer-success-stories)
- [Think Tank](https://explore.darwinbox.com/resources/think-tank)
- [Events](https://explore.darwinbox.com/lp/events)
- [Product Tours](https://explore.darwinbox.com/resources#productTours)
- [HR Glossary](https://explore.darwinbox.com/hr-glossary)
- [Interactive Demos](https://explore.darwinbox.com/lp/interactive-demos)

#### Customers

- [Customer Success Stories](https://explore.darwinbox.com/resources/customer-success-stories)
- [Academy](https://academy.darwinbox.com/)
- [Industry Recognition](https://explore.darwinbox.com/lp/industry-recognition-for-darwinbox-customers)
- [Change Makers](https://explore.darwinbox.com/lp/change-makers)
- [Help Portal](https://help.darwinbox.com/)

#### Company

- [About Us](https://darwinbox.com/about-us/our-story)
- [Partners](https://explore.darwinbox.com/darwinbox-partner-with-us)
- [Newsroom](https://newsroom.darwinbox.com/)
- [Careers](https://darwinbox.com/careers/open-positions)
- [Contact Us](https://darwinbox.com/contact-us/)
- [Brand Guidelines](https://darwinbox.com/brand-guidelines/)
- [CSR](https://darwinbox.com/csr)

---

Copyright © . Darwinbox Digital Solutions Pvt. Ltd. All Rights Reserved.

[Sub-Processors](https://darwinbox.com/sub-processors/)  | [Cookie Policy](https://darwinbox.com/cookie-policy)  | [Privacy Policy](https://darwinbox.com/privacy-policy)  | [Terms of Use](https://darwinbox.com/terms-of-use)

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- [contact@darwinbox.com](mailto:contact@darwinbox.com)
- [สำนักงานของเรา](https://darwinbox.com/contact-us/)

---

แพลตฟอร์ม HCM (Human Capital Management) ยุคใหม่ที่ช่วยให้การทำงานในแต่ละวันของ HR เป็นไปได้อย่างคล่องตัว ช่วยลดความซับซ้อนระหว่างการทำงาน ทั้งยังให้ข้อมูลเชิงลึกที่สามารถนำมาปรับใช้และปฏิบัติได้จริงเพื่อสร้างสถานที่ทำงานของคุณให้ดียิ่งขึ้น.

![ISO-image](https://blog.darwinbox.com/hubfs/footer/ISO-image-new.png)

![AICPA-SOC](https://blog.darwinbox.com/hubfs/AICPA-SOC1.png)

![AICPA-SOC](https://blog.darwinbox.com/hubfs/AICPA-SOC2.png)

![AICPA-SOC](https://blog.darwinbox.com/hubfs/CCPA%20-%20Darwinbox.png)

![GDPR](https://blog.darwinbox.com/hubfs/GDPR-1.png)

#### Products

- [Core HR](https://darwinbox.com/products/core-hr/th/)
- [ระบบจัดการเวลา](https://darwinbox.com/products/time-and-attendance)
- [ระบบเงินเดือน](https://darwinbox.com/products/payroll)
- [ระบบร้องขอการเดินทางและค่าใช้จ่าย](https://darwinbox.com/products/travel-and-expense)
- [ระบบช่วยเหลือบุคลากร](https://darwinbox.com/products/employee-helpdesk)
- [ระบบการเตรียมความพร้อมพนักงานใหม่](https://darwinbox.com/products/employee-onboarding)
- [ระบบสรรหาบุคลากร](https://darwinbox.com/products/recruitment)
- [Employee Engagement](https://darwinbox.com/products/employee-engagement)
- [Rewards & Recognition](https://darwinbox.com/products/rewards-and-recognition)
- [ระบบการบริหารผลการปฏิบัติงาน](https://darwinbox.com/products/performance-management/th/)
- [ระบบวิเคราะห์พนักงาน](https://darwinbox.com/products/people-analytics)
- [OKRs](https://explore.darwinbox.com/okrs-on-darwinbox)
- [เอกสารข้อมูลพนักงาน](https://darwinbox.com/products/employee-documents)
- [Engage](https://darwinbox.com/products/engage/)

#### Solutions

- [ระบบบริหารจัดการทรัพยากรบุคคล](https://darwinbox.com/solutions/use-cases/hrms-suite)
- [ระบบบริหารจัดการพนักงานคุณภาพ](https://darwinbox.com/solutions/use-cases/talent-management-suite)
- [ระบบจัดการกำลังคน](https://darwinbox.com/solutions/use-cases/workforce-management-suite)
- [ระบบจัดการค่าชดเชย](https://darwinbox.com/solutions/use-cases/compensation-management-suite/)
- [ระบบจัดการ Remote Work](https://darwinbox.com/solutions/use-cases/remote-work-suite/)
- [ระบบจัดการการกลับเข้าทำงาน](https://explore.darwinbox.com/lp/evolve)

#### Innovations

- [ระบบHR บนมือถือ](https://darwinbox.com/innovations/mobile-hrms)
- [A.I. ในระบบงาน HR](https://darwinbox.com/innovations/artificial-intelligence-in-hr)
- [เทคโนโลยีจดจำใบหน้า](https://darwinbox.com/innovations/facial-recognition)
- [วอยซ์บอท](https://explore.darwinbox.com/lp/ai-powered-voice-bot-for-hr-leaders-employees)
- [OCR](https://darwinbox.com/innovations/optical-character-recognition)
- [ระบบHR บน WhatsApp](https://explore.darwinbox.com/lp/darwinbox-whatsapp-for-business)
- [ระบบหลายภาษา](https://darwinbox.com/innovations/multilingual)
- [Darwinbox Studio](https://darwinbox.com/innovations/darwinbox-studio/)
- [Darwinbox บน MS Teams](https://explore.darwinbox.com/lp/darwinbox-on-ms-teams)

#### Resources

- [บทความ](https://blog.darwinbox.com/)
- [กรณีศึกษา](https://explore.darwinbox.com/resources/customer-success-stories)
- [Think Tank](https://explore.darwinbox.com/resources/think-tank)
- [Events](https://explore.darwinbox.com/lp/events)
- [Product Tours](https://explore.darwinbox.com/resources#productTours)
- [HR Glossary](https://explore.darwinbox.com/hr-glossary)
- [Interactive Demos](https://explore.darwinbox.com/lp/interactive-demos)

#### Customers

- [Customer Success Stories](https://explore.darwinbox.com/resources/customer-success-stories)
- [Academy](https://academy.darwinbox.com/)
- [Change Makers](https://explore.darwinbox.com/lp/change-makers)
- [Help Portal](https://help.darwinbox.com/)

#### Company

- [เกี่ยวกับบริษัท](https://darwinbox.com/about-us/our-story)
- [พันธมิตร](https://explore.darwinbox.com/darwinbox-partner-with-us)
- [ประชาสัมพันธ์](https://newsroom.darwinbox.com/)
- [การจ้างงาน](https://darwinbox.com/careers/open-positions)
- [ติดต่อเรา](https://darwinbox.com/contact-us/)
- [Brand Guidelines](https://darwinbox.com/brand-guidelines/)

#### Compare

- [vs UKG](https://explore.darwinbox.com/lp/why-darwinbox/compare/darwinbox-vs-ukg)
- [vs Workday](https://explore.darwinbox.com/lp/why-darwinbox/compare/darwinbox-vs-workday)
- [vs HiBob](https://explore.darwinbox.com/lp/why-darwinbox/compare/darwinbox-vs-hibob)

---

Copyright © . Darwinbox Digital Solutions Pvt. Ltd. All Rights Reserved.

[Sub-Processors](https://darwinbox.com/sub-processors/)  | [Cookie Policy](https://darwinbox.com/cookie-policy)  | [Privacy Policy](https://darwinbox.com/privacy-policy)  | [Terms of Use](https://darwinbox.com/terms-of-use)

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