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    How Indonesia’s STP Tower Leveraged The Power Of Darwinbox Performance Management

    November 30, 2020

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    Nature of Business

    PT Solusi Tunas Pratama Tbk. (STP) was founded in 2006, and is now the third largest inde-

    pendent tower company in Indonesia in terms of number of telecommunication towers. The Company’s core business initially focused on leasing out spaces for antennas and supporting equipment at its multi-tenant tower sites for Indonesian mobile telecommunication operators. Today, the Company has extended its infrastructure services to also develop a capacity on the company's fiber optic and indoor antenna systems in urban settings.

    The Company operates telecommunications tower assets in all the 34 provinces in Indonesia. The Company also operates 2 shelter-only sites, 37 indoor DAS networks, and 3,000 km of fiber optic networks throughout Indonesia, including 1,643 km in the Greater Jakarta Region.



    • Using an on-premise solution with a complicated UI
    • Non-availability of the system on mobile
    • Low user engagement for HRIS
    • No capability to perform online Performance Management
    • Previous solution was expensive & needed constant upgrades
    • Additional tools were expensive to buy


    • Single Source of Truth: The one-stop-shop for all employee lifecycle needs without the need to invest and work on multiple systems.
    • Return On Investment: ROI realized in terms of cost, time saved, less effort and accurate results.
    • Fresh Performance Framework: Enhanced their performance management framework with the new OKR model
    • Revolutionised the power of mobility: Enabled mobile functionalities for employees to get everyone under one umbrella


    • 85% goal completion was achieved in a month
    • 20,789 feedback was shared in the last 3 months
    • 90% individual goals were aligned to the company goal
    • 92% active monthly users were captured using the performance module
    • Leave and attendance tracking helped in boosting productivity at large

    With Darwinbox, we wanted to put our people at the center and help them grow at the same pace as our business. When we use an app, we want to have flexibility. We should be able to do most of the functions by ourselves and not need an expert to help us navigate. With Darwinbox’s mobile app, that problem never arose because it is intuitive and so easy to use. It has given us great flexibility to use it on-the-go and stay connected.Tri Anggoro Zulkarnaen, CHRO, STP Tower

    Read the full Case Study here >>

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